Updated 06/01/2021 'COVID-19 REFUND GUARANTEE' Hoping to go on holiday? Book with complete confidence! You would like to book a future stay after 01 December but you’re worried in case you find yourself in a situation related to COVID-19 which prevents you from reaching your holiday destination? Don't panic! Book with complete peace of mind. Your booking can be amended or cancelled free of charge!, Indeed, in addition to enhanced hygiene and prevention measures to fully ensure your safety and increased flexibility with free cancellation up to 7 or 3 days prior to arrival (excluding preferential rates), we guarantee you a refund in the event of circumstances related to COVID-19 (*)., More information regarding our COVID-19 refund guarantee can be found below enabling you to prepare for you holidays without the stress! (*) Details of our COVID-19 refund guarantee: For any cancellation or amendment requests linked to the COVID-19 pandemic as declared by the competent authorities and affecting a guest and/or having an impact on the total period of the trip., Considering, on the one hand, a price initially booked under flexible conditions directly with the establishment, the initially planned stay will be amendable free of charge (****) or the amount already paid by the customer for said initially planned stay will be reimbursed free of charge in cash or as a credit voucher (***), exclusively in the cases listed below (**).